The Yale College Dean’s Office has launched an Eventbrite account to provide ticketing support for undergraduate performances at no cost to student production teams.
Eventbrite offers many of the advantages of other ticketing systems used by undergraduates, with the additional benefit of complete stability. The event pages have a clean look, large images, and plenty of room for customized descriptions. The system offers both regular reservations and wait lists for free and paid events.
How does it work?
Students submit information about their own events via a webform, and will receive a link to a customized ticket page that they can embed in the Yale Drama Coalition web page or in any other advertising context. The webform is linked from the Yale College Arts, YDC, Arts Calendar, and Undergraduate Production websites. The information submitted on these webforms is also used to create Arts Calendar listings for the events (if they don’t already exist) which link users to the matching ticketing pages. The YCDO has hired staff (Ticketing Coordinators) to help manage the Eventbrite account, ensuring that Eventbrite ticket sites are created promptly, accurately, and with consistent language. Ticketing Coordinators are on call and available to producers and house managers on performance evenings and weekends to answer questions and troubleshoot any ticketing issues. Here’s a sample of what a ticketing page looks like on this system. Please submit these webforms at least 7 days prior to your first performance.
What about shows that charge admission?
These shows can use Eventbrite, too! Payment set up must be coordinated in person with Daisy Abreu, Administrative Coordinator for the Arts in Yale College. Call 203-432-3742 or email firstname.lastname@example.org to set up an appointment. Payouts will be sent 4 days after your event ends. For weekends and holidays, payouts are sent the following business day.
Can I see who has made reservations?
House Managers are able to see reservation lists in order to check people in. Producers who have a special need to see the reservations list can email this request to email@example.com. Please note: all patrons receive an email confirmation after completing a reservation.
How do House Managers interact with Eventbrite?
All Undergraduate Production House Managers have access to Eventbrite and can view the current reservations for productions. Before each performance, the House Manager will log on, view the reservation list, and check patrons in using an iPad. Productions which have set aside house seats should complete a House Seat request form with the list of names for their comps and VIP guests. Production teams should email this information to Daisy Abreu along with their Eventbrite web form.
Who can/should use the Yale College Arts Eventbrite system?
Any undergraduate performance event offering reservations can use this system. This ticketing system will be most successful with wide spread adoption. Toward that end, any student team that uses a venue managed or funded by Yale College (including the residential college theaters, the Off Broadway Theater, and the Theater and Performance Studies black box), or that receives Creative and Performing Arts Award funding for their project, will be required to use this ticketing system, including those that charge for entry.
Yes, there is an app!
Download the Eventbrite app to conveniently manage all of your tickets. The app also retains a record of your show-going history.