Eventbrite Ticketing

The Yale College Dean’s Office has launched an Eventbrite account to provide ticketing support for undergraduate performances at no cost to student production teams.  The Yale College Arts team is working closely with the Yale Drama Coalition to integrate this resource into the YDC website and to help students learn about this new resource.

Why Eventbrite? Eventbrite offers many of the advantages of other ticketing systems used by undergraduates, with the additional benefit of complete stability.  The event pages have a clean look, large images, and plenty of room for customized descriptions.  The system offers both regular reservations and waitlists for free and paid events.

How does it work? Students submit info about their own events via a webform, and will receive a link to a customized ticket page that they can embed in the Yale Drama Coalition web page or in any other advertising context. The webform is linked from the YDC, Arts Calendar, and Undergraduate Production websites. The information submitted on these webforms is also used to create Arts Calendar listings for the events (if they don’t already exist) which link users to the matching ticketing pages.  YCDO staff will help manage the Eventbrite account, ensuring that Eventbrite ticket sites are created promptly, accurately, and with consistent language. Here’s a sample of what a ticketing page looks like on this system. Please submit these webforms at least 7 days prior to your first performance.

What about shows that charge admission? These shows can use Eventbrite too! Payment set up must be coordinated in person with Daisy Abreu, Administrative Coordinator for the Arts in Yale College. Call 203-432-3742 or email daisy.abreu@yale.edu to set up an appointment. Payouts will be sent 4 days after your event ends. For weekends and holidays, payouts are sent the following business day.

Can I see who has made reservations? House Managers are able to see reservation lists in order to check people in. Producers who have a special need to see the reservations list can email this request to ycarts@yale.edu. Please note: all patrons receive an email confirmation after completing a reservation.

How do House Managers interact with Eventbrite? All Undergraduate Production House Managers have access to Eventbrite and can view the current reservations for productions.  Before each performance, the House Manager will log on, view the reservation list, and check patrons in using an ipad. Productions which have set aside house seats should provide the House Manager with the list of names for the people who will be using those tickets. Production teams should email this information to House Managers in advance, if possible.

Who can/should use the Yale College Arts Eventbrite system?  Any undergraduate performance event offering reservations can use this system. This new ticketing system will be most successful with wide spread adoption.  Toward that end, any student team that uses a venue managed or funded by Yale College (including the residential college theaters, the Off Broadway Theater, and the Whitney Theater), or that receives Creative and Performing Arts Award funding for their project, will be required to use this ticketing system, including those that charge for entry.

Yes, there is an app!  Download the Eventbrite app to conveniently manage all of your tickets. The app also retains a record of your show-going history.

Submit info to generate an Eventbrite ticketing page using this webform.

Want to change info to a published ticketing site?  Use this webform.

Questions?  Contact Undergraduate Production, Yale Drama Coalition leadership, or Eventbrite account manager daisy.abreu@yale.edu.